Conversational AI
Arabic and English assistants for customer service, sales and internal teams, connected to your knowledge base and to channels such as WhatsApp.
Built, run and supported by one team
AI and software your teams and customers use every day
From AI assistants to cloud and custom software, we build it, launch it and keep it running, in Arabic and English. For hotels, retail, healthcare, events and property.
What we do
Five practice areas. One team behind them.
From an assistant on WhatsApp to a full operations platform. Pick an area to see what it covers and who it is for.
AI assistants, document processing and workflow automation, built on your data and run by us after launch.
Explore AI and automationWorkflow automation
Automated approvals, notifications and data transfers between the systems you already run, with a full audit trail.
Intelligent document processing
Fields extracted from invoices, contracts and forms straight into your ERP, with human review where accuracy matters.
AI use-case planning
The first step of every AI build: we find where AI pays off in your operations, rank the use cases by impact, cost and risk, and agree the first one to build.
Web platforms, mobile apps and websites, connected to the systems you already run.
Explore software engineeringEnterprise web platforms
Customer portals, booking platforms and internal systems, designed around your processes and linked to the software you already use.
Mobile applications
iOS and Android applications for customers and field teams, from prototype to App Store and Google Play release.
Corporate websites
Bilingual corporate websites with search visibility, analytics and secure managed hosting.
Systems integration
ERP, POS, CRM, payment and e-invoicing platforms connected through secure APIs, so data is entered once.
We move your systems to the cloud, run them day to day, and keep them secure and backed up.
Explore cloud and infrastructureCloud architecture and migration
Applications and data moved to the cloud with planned downtime, cost controls and a rollback plan.
Managed cloud operations
Monitoring, patching, backups and incident response for your applications, with monthly service reporting.
Workplace technology
Google Workspace and Microsoft 365 deployment, identity management and email security.
Security and resilience
Multi-factor authentication, access governance, and backup and recovery testing across your systems.
We replace paper and spreadsheets with digital workflows and live dashboards, in phases you can see and budget.
Explore digital transformationProcess digitisation
Paper forms, spreadsheets and messaging threads replaced with structured digital workflows.
Analytics and reporting
Live dashboards across sales, operations and finance, built on a single source of data.
Phased build plans
The first step of every transformation project: we review your current systems and costs, then agree a phased build plan with budgets, priorities and early wins.
Adoption and training
Training programmes and bilingual documentation that bring new systems into everyday use.
Screens and AI for the units display makers build and the activations agencies run, in Arabic and English.
Explore retail technologyIn-store AI guides
Touchscreen guides that answer shoppers in Arabic and English, built on wording the brand approves.
Connected retail displays
Screens and AI fitted into your FSUs, pillars and counter units, then set up and looked after remotely.
Retail analytics
A report for the brand after each campaign: when the unit was used, what shoppers asked, in which language, and which products they saw.
Technologies we build on
Industries
Built around how your sector works
HospitalityHayyak Hotelier OS, with a guest app in nine languages, boards for eight departments and Aura, the assistant.
Retail and consumer brandsAI guides and screens for display units, with a report for the brand.
Healthcare and pharmacyPharmacy guides, bilingual patient assistants and less paperwork.
Events and exhibitionsInteractive stands, activation games and a report after the event on what the stand did.
Real estate and propertySales centre screens, customer portals and property automation.
Why HayyakTech
A Saudi company
Registered in Jeddah. We issue Saudi VAT invoices and handle personal data under Saudi Arabia's Personal Data Protection Law.
Arabic and English from day one
Your customers get screens in both languages. Your team gets documentation, training and support in both.
One team, one contract
Planning, build, hosting and support from the same team, under one agreement.
With you after launch
We monitor, support and improve what we build, under a service agreement.
How we work
Four stages, agreed before we start. They are the same for a fixed-scope project, a pilot at one site or a monthly service.
Discovery
We agree with your team what the project must achieve, who is involved and how success is measured.
Design
Architecture, scope, timeline and price, agreed before we start building.
Build
We release in stages. Your team reviews and signs off each one before the next begins.
Run
Launch, training, hosting, monitoring and support under one service agreement, in Arabic and English.
Common questions
What does HayyakTech do?
HayyakTech builds and runs AI and software for organisations in every industry. We design, build and launch AI assistants, automation, cloud systems and custom software, then host, support and maintain them under one agreement. We also make Hayyak Hotelier OS, our platform for hotels.
Do you run what you build?
Yes. After launch we host, monitor, support and improve what we build under a service agreement, with support in Arabic and English.
Which industries do you work with?
Organisations in any industry. Our industry pages show how we work in hospitality, retail and consumer brands, healthcare and pharmacy, events and exhibitions, and real estate.
Do you build in Arabic and English?
Yes. Customer-facing screens, documentation, training and support come in both languages from the first release.
How does a project start?
Send us a message or contact us on WhatsApp. We reply as soon as possible, set up a short call about your goals, your current systems and your timeline, then send a proposal with the scope, the timeline and the price.
Who is behind HayyakTech?
HayyakTech is the brand of Hayyak Tech Company (شركة حيّاك تك), registered in Jeddah with commercial registration 7053484254 and VAT number 314588303400003.
Next step
Have a project in mind?
Tell us what you need, and we'll come back with the right approach, a clear scope and next steps.